We currently do not accept any returns or refunds. All hair sales are final due to personal hygienic reasons.

Please allow 2-3 business days for processing and handling, then allow 5-10 business days for shipping.

With proper care and conditioning maintenance, your bundles should last up to 3+ years.

Yes, all hair sold is virgin hair, best quality, untouched. All hair will take color, bleach, and heat.

Yes, you can apply heat to the hair. Please keep in mind, all real hair burns at 410 degrees Fahrenheit.