Thank you for choosing Khambella Kollection! Please review our policies below to ensure a seamless shopping experience.

Processing & Handling

• Orders require 2-3 business days for processing and handling before they are shipped.
• Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping

• Standard shipping takes 5-10 business days after processing.
• Please ensure your shipping address is correct at checkout. Khambella Kollection is not responsible for delays caused by incorrect addresses or unforeseen carrier issues.

Refund & Exchange Policy

• All hair sales are final due to hygienic safety reasons. No refunds or exchanges will be provided once the hair has been shipped.
• Refunds will only be issued if your order has not been received within 15 business days from the shipping date. In such cases, please contact us with your order details to resolve the issue.

Customer Support
For any questions or concerns, feel free to contact us via email at [insert contact email]. We are committed to providing exceptional service and will respond within 1-2 business days.

Thank you for trusting Khambella Kollection!